Golden State Bank 
What is Cybersecurity?
Cybersecurity is the practice of protecting devices, systems and data from unauthorized access, attacks, or damage.
What can you do to protect your information?
- Strong Passwords: Use unique, complex passwords for each online account. Consider a password manager and periodically change your passwords. If you are notified of an actual or potential breach from a third party which you have an account with, change your passwords immediately.
- Multi-Factor Authentication (MFA): Add an extra layer of security whenever possible by requiring a code or app approval before accessing your online accounts.
- Phishing awareness: Don't click on suspicious links or open unexpected attachments. Verify sender details. This includes text messages as well. In addition, be aware of common phishing scams.
- Safe browsing: Stick to trusted websites, avoid pop ups, and check for "https://" in the web address bar. This indicates a secured connection, therefore safer than a plan "http://" site .
- Device updates: Important to keep your phone, tablet, computer, laptop and apps updated allowing them to have the latest patches that helps keep your devices and the information on those devices safe.
- Wi-Fi safety: Use only secured networks when possible. Avoid public Wi-Fi from banking or sensitive work unless on a VPN (Virtual Private Network).
- Data protection: Back up important files and avoid oversharing personal information online.
Important Reminders
- Golden State Bank will never call you to ask for sensitive information, such as one-time codes, usernames, passwords, and PINs.
- If you respond to what you believe to be a fraudulent communication and feel that your personal information is at risk, report it to the Bank immediately by calling us at 818.254.1052 or 909.981.8000.
