CCPA Privacy

As a California resident, you have the right to request the Bank to disclose to you what personal information it collects, uses, discloses, and sells (Golden State Bank does not sell personal information for a business or commercial purpose).

To submit a request, you can either call us at 909.981.8000, or send your request to:

Golden State Bank
Attention: Central Services
870 N. Mountain Ave. Suite 127
Upland, CA 91786

Phone Request
If you call us at the number above, you will be required to provide us your full name and other personal information to verify your identity.

Written Request
To ensure we only provide your personal information to you, please provide your full name and phone number so we may contact you to further validate your identity.

In addition to your rights to know, you also have the right to request deletion of personal information the Bank collected, used, disclosed, and sold (Golden State Bank does not sell personal information for a business or commercial purpose).

To submit a request, you can either call us at 909.981.8000, or send your request to:

Golden State Bank
Attention: Central Services
870 N. Mountain Ave. Suite 127
Upland, CA 91786

Phone Request
If you call us at the number above, you will be required to provide us your full name and other personal information to verify your identity.

Written Request
To ensure we only provide your personal information to you, please provide your full name and phone number so we may contact you to further validate your identity.

Golden State Bank does not sell personal information for a business or commercial purpose.

As a consumer, you have the right to not receive discriminatory treatment for exercising the privacy rights conferred by the California Consumer Privacy Act.

A consumer may designate an authorized agent by; i) providing us written permission of that authorization, ii) meeting the definition of an authorized agent under CCPA, and iii) our ability to verify the consumer’s own identify through our validation process.

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could
reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we
have collected the following categories of personal information relating to California residents within the last twelve (12)
months:

• Identifiers, such as name and government-issued identifier (e.g., Social Security number, legal first name, last
   name, etc.);
• Personal information, as defined in the California safeguards law, such as contact information and financial
   information (email address, current address, phone number, date of birth);
• Characteristics of protected classifications under California or federal law, such as sex and marital status, or
   beneficiary information;
• Commercial information, such as transaction information and purchase history;
• Internet or network activity information, such as browsing history and interactions with our website;
• Geolocation data, such as device location and Internet Protocol (IP) location;
• Audio, electronic, visual and similar information, such as call and video recordings; and
• Professional or employment-related information, such as work history and prior employer.

The categories of sources from whom we collected this Personal Information are:

• Directly from a California resident or the individual’s representatives
• Service Providers, Consumer Data Resellers and other third parties
• Public Record Sources (Federal, State or Local Government Sources)

The categories of third parties to whom we disclosed Personal Information for our business purposes described in this
privacy disclosure are:

• Vendors and Service Providers who provide services such as website hosting, data analysis, payment processing,
   order fulfillment, information technology and related infrastructure, customer service, email delivery, auditing,
   marketing and marketing research activities
• Partners and Third Parties who provide services such as payment, banking and communication infrastructure,
   storage, legal expertise, tax expertise, notaries and auditors, who promote the bank and its financial services and
   products to customers and other prospective buyers
• Government Agencies as required by laws and regulations

This Disclosure is subject to change. Please review it periodically. If we make changes to this Disclosure, we will review
the “Last Updated” date at the top of the Disclosure.

For questions or concerns about the Bank’s privacy policies and practices contact us at 909.981.8000 or at:

Golden State Bank
Attention: Central Services
870 N. Mountain Ave. Suite 127
Upland, CA 91786

CLICK HERE TO PRINT